1.    Empathizing: The steps included in Empathy of the Edtech software development helps in identifying human bias and assumptions that get built into the software systems. This helps in understanding their audiences.

2.     Problem definition: During this step, the developers find the solution to the problem domain by using research and theories. Also by testing various ideas and applying the best practices to achieve better results.

3.     Ideation: This process includes forming ideas from conception to implementation. The ideation is expressed through proper planning, discussing, and researching through past or present knowledge. 

4.     Building prototypes: By developing prototypes helps in stimulating the real products. It is used to design the feedback and user testing. The process includes idea sketching to a clickable prototype for a better design of the Edtech software.